Frequently Asked Questions

Everything you need to know about your next tech upgrade

What kind of warranty comes with my electronic devices?

All products sold by Digital Diver come with a standard 12-month manufacturer warranty. We also offer extended protection plans that cover accidental damage and liquid spills for up to three years.

How long does shipping take for high-value electronics?

We prioritize safety and speed. Standard shipping typically takes 3-5 business days, while express shipping takes 1-2 business days. All orders over $500 require a signature upon delivery to ensure your tech arrives safely.

What is your return policy for opened items?

We offer a 30-day return window. If the item has been opened, it must be returned with all original packaging, cables, and accessories. A small restocking fee may apply to items that are not in 'like-new' condition.

Do you offer technical support for setup?

Yes! Our 'Diver Tech Squad' is available via live chat or phone to help you configure your new devices, install software, or troubleshoot connectivity issues during the first 90 days after purchase.

Are your products brand new or refurbished?

Unless clearly labeled as 'Certified Refurbished' in the product title, all items on our store are 100% brand new and factory-sealed.

Which payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay. For larger purchases, we also offer flexible financing options through Klarna and Affirm.